Privacy policy

We collect only the information needed to create your account and fulfil your order, such as your name, phone number, address, and delivery map location when used.

Passwords are stored as bcrypt hashes, so the original password cannot be read through the system.

We share personal information with external parties only when required to fulfil the order, such as shipping providers, and as described below for cookies and advertising.

Cookies and advertising: only after you accept, we use measurement and advertising technologies from Meta (Facebook and Instagram), TikTok and Google to measure and improve our ads. These providers may receive information about your browsing and orders (such as products, value and order number), hashed identifiers (such as email, phone number, name and city), your IP address, browser type and cookie identifiers, sent from your browser and from our servers.

These technologies stay off until you accept, and they are not enabled if your browser sends a Global Privacy Control signal. You can refuse or withdraw consent at any time from "Cookie preferences" at the bottom of any page; withdrawing stops future sending, clears marketing cookies and cancels any delayed purchase event from your session that has not been sent yet. Events already received by these providers cannot be recalled; to ask for deletion, contact us or the provider concerned.

Retention: we keep temporary delivery records of purchase events for at most 30 days, and erase the matching data in them (IP address, browser type and cookie identifiers) as soon as delivery finishes or consent is withdrawn. Data held by Meta, TikTok and Google is governed by their own privacy policies.

Transfer details and payment receipts are handled securely and used solely for transaction verification.

You may contact customer service if you need assistance regarding your account or personal information.